Σχετικά με την εταιρία μας

VENTELLA

Είμαστε μια εταιρεία που στοχεύει στο branding στην Ελλάδα, ασχολείται κυρίως με τις πωλήσεις και το μάρκετινγκ γυναικεία εσώρουχα, εταιρία με την επωνυμία «TSILIMIDOS PANAGIOTIS» που εδρεύει στη Δωδεκανίσου 22,  Θεσσαλονίκη, Τ.Κ 54626 , Τηλ : 2314055525 και εκπροσωπείται νόμιμα (ΑΦΜ: 064568782) τηλεφωνική γραμμή εξυπηρέτησης ηλεκτρονικού καταστήματος 2314055525  εφεξής «Ventella»     

 

Privacy Policy
PRIVACY POLICY & PERSONAL DATA PROTECTION (In line with GDPR)
We will always protect your data, keeping it safe. To help you understand why we need them, you will find below how we use them.

1. We record data only to improve your experience.
2. We protect your data as if it were ours.
3. We always speak your language and support you. We are always ready to answer your every question.
4. You choose what you want to receive – and if you regret it, you tell us and we stop.
5. We never ask you for sensitive personal data. These are yours, and they do not concern us.

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We Protect Your Privacy!
At Ventella we are 100% committed to protecting the security and privacy of our customers everywhere.
We ourselves are customers of Ventella and other internet pages, so we know very well how to value and respect personal data. If at any time you need something on this we will be happy to receive your message at info@ventella.gr

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How we use your information
We use the information you give us in a number of different ways. What we do is directly related to the type of information. Below we write each use in detail, so you can easily understand what we do and most importantly, why!

Your name and contact information
How we use your name and contact information:

Deliver your purchases

We have to do this because we have a contract with you (it would be a bit difficult not to know where to send you the order!)

Send you messages regarding your transactions with us via SMS, Viber, email or phone

We need to do this again to properly fulfill our contract with you. For example, let us tell you when your order arrives

Send you information via email, SMS or Viber about our new offers or products

To keep you informed! We only send such messages if you have given us the OK, so if you are in our database, you have accepted it

To detect and rule out possible cases of fraud

Unfortunately, because it is necessary and we are in collaboration with the Cybercrime Prosecution. We’m sure you’re doing well, but some are not

To show you ventella.gr ads & nbsp; on the rest of the internet

To be able to see our new products and offers

To understand what you and our other customers like

To ensure that we offer you exactly what you want

How you pay
This means information e.g. did you choose to pay with your credit card (do not worry, it is 100% secure and encrypted) or cash on delivery etc
How we use your payment information:

To get paid and make returns

We need to do this for the contract between us. we can not give our products for free! & # x1f61b;

To detect and rule out possible cases of fraud

Unfortunately, because it is necessary and we are in collaboration with the Cybercrime Prosecution. We’m sure you’re doing well, but some are not

Your contact history with us
This is about what you have told us. For example via email, chat or social media.
How we use your contact history with us:

To provide customer service and support

We need to do this for the contract between us. Besides, you expect the best possible service from us

To train our staff

So that when you get in touch with us, you have the best possible experience

Your order history and cart
What you bought and what you have stored in your cart for some other time
How we use your order history and your cart:

To sell you products!

We need to do this for our contract. To shop, you have to put something in the cart first!

To provide you with customer service and support, as well as to handle any returns